Salon Policies
Thank you for considering me to help you with writing salon policies for Mona’s Chicago! Here are some suggestions for salon policies that you may want to consider implementing:
Appointments: We recommend that clients book appointments in advance to ensure availability. If you need to cancel or reschedule your appointment, please give at least 24 hours notice. No-shows or cancellations with less than 24 hours notice may be subject to a fee.
Arrival Time: Please arrive on time for your appointment. If you are running late, please call to let us know. Arriving more than 15 minutes late may result in a shortened service or the need to reschedule.
Payment: We accept cash, credit card, debit card and electronic payment. A credit card is required to book an appointment. No card will be charged until after appointment is completed.
Children: For the safety of your children and the enjoyment of other clients, we ask that children not be brought to the salon unless they have an appointment.
Cell Phones: To ensure a relaxing environment for all clients, we ask that you turn off or silence your cell phone while in the salon.
Gratuity: Gratuities are not included in the price of services and are greatly appreciated by our staff. You may leave a gratuity in cash or add it to your credit card payment.
Service Satisfaction: If you are not satisfied with your service, please let us know within 24 hours and we will do our best to make it right.
I hope these suggestions are helpful and that they give you a good starting point for creating salon policies for Mona’s Chicago. Good luck with your business!